Return and Delivery Policy

📦 **Delivery**

All our products are shipped from Canada. Once your order is confirmed, the average processing time is 1 to 3 business days. Standard delivery generally takes between 2 and 7 business days depending on your location.

🚚 You will receive a tracking number as soon as your order is shipped.

💬 For any questions regarding delivery, contact us at: louisa@naaalstore.com

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🔄 **Returns and Exchanges**

At NaaalStore, your satisfaction is essential. If you are not completely satisfied with your order, you can return an unworn, unwashed item in its original packaging within 7 days of receipt.

📩 Email us at **louisa@naaalstore.com** with your order number to initiate a return or exchange.

Return costs are the responsibility of the customer, except in the event of an error on our part.

No returns accepted on promotional items or digital products (ebooks, training courses, etc.).

Thank you for your trust ✨